Cancellation Policy

At Wellbeing Wave we want our cancellation policy to be simple, clear, fair for all and available prior to any booking being made. 

Gong meditation

Workshops

Coaching

Corporate Packages

Outdoor Gong Meditation

Gong Meditation

More than 48 hours prior to session

Don’t worry If you are unable to attend. Use the Reschedule button, pick another Gong Meditation session and your booking and payment will be transferred. You won’t lose out and someone waiting for a space will have time to book. No refunds can be issued.


48 Hours or less prior to session

We hope you understand that with such short notice it is often difficult to fill your booking .With 48 or less notice, if you do not arrive or arrive after the session has started, unfortunately your session cannot be rescheduled and no refunds can be issued. 

Rescheduling

Gong Meditation events can be rescheduled for like to like sessions ie Frodsham for another Frodsham event, Tarporley for another Tarporley session and Stockton Heath for a Stockton Heath Session


Cancellation by Wellbeing Wave

In the unlikely event we have to cancel a Gong Meditation session, you will be given the option of a full refund or transferring your booking and payment to another event. 


Third Party Bookings

If you have booked a Gong Meditation hosted by another studio and booked through their own online booking system, please refer to the cancellation policy of that studio

Outdoor Gong Meditation

At Wellbeing Wave we want our cancellation policy to be simple, clear, fair for all and available prior to any booking being made.  The policy for outdoor gong meditation differs from the usual indoor classes

NON Refundable session
These sessions are weather dependant and offered at very short notice. Therefore your booking cannot be cancelled and is non refundable as with short notice it is difficult to fill your place. Please be sure you can attend before you book.

Cancellation by Wellbeing Wave
In the event that weather on the day prevents the session going ahead and Wellbeing Wave cancels the event, your booking will be honoured and transferred to the next available session. If you cannot attend that date your booking will be saved for a future outdoor session for you to use


Workshops

Workshop tickets are non refundable. Many of our venues, products supplied and service providers are secured on confirmation of your booking. Please be sure you are able to attend prior to your booking.


In the unlikely event that we have to cancel a workshop, you will be given the option of a full refund or transferring your booking and payment to another event.


Coaching

As a potential coaching client, a contract including full terms and conditions including our cancellation policy will be sent for you to read and sign prior to engaging in any services.


Corporate Packages

We create bespoke wellbeing packages to meet the needs of each of our clients. Prior to agreeing to any of our services, full terms and conditions including our cancellation policy will be sent to review and sign prior to engaging in any services.